Investor Services

To help our clients create a better financial future, we offer a range of innovative solutions across the spectrum of investor services.


Cohen Financial is recognized as one of the nation’s premier third-party loan administration firms, which includes a rated loan servicing and special servicing platform responsible for overseeing a multi-billion dollar portfolio on behalf of over 25 institutional investors. The portfolio consists of whole loans and REO properties held on balance sheet or securitized in commercial mortgage-backed securities (CMBS) transactions, small-balance commercial and ADC loans, and construction, bridge, mezzanine, structured debt instruments, and equity positions ranging in size from less than $1 million to over $480 million.

Our clients include pension funds, life insurance companies, CMBS issuers, specialty finance companies and institutional private equity investment and hedge funds. The needs of each investor are unique, and so too are the solutions we tailor to support the needs of each business plan.

Cohen Financial maintains an “Above Average” Primary Servicer and Special Servicer rating with S&P and is part of their Select Servicer group.

Primary Servicing & Asset Management

Working on behalf of our clients, Cohen Financial is responsible for the loan administration, payment processing, tax, insurance, and UCC administration and monitoring compliance with loan documentation. We also analyze the performance of the underlying asset pledged as collateral and manage all aspects of the borrower client relationship, including all asset management responsibilities.

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Special Servicing

We provide resolution and loan workout related services for sub-performing, delinquent or defaulted commercial and multi-family real estate assets for both portfolio lenders and CMBS trusts, including managing the disposition aspect of the process. We endeavor to minimize expenses, expedite the resolution process and maximize net recoveries. Each potential resolution alternative is evaluated through the development of an asset business plan, which we prepare for all specially serviced assets.

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Construction Loan Administration

Institutional investors with active construction lending programs have complex needs with substantial risks that need to be managed effectively to ensure their borrower’s projects move along according to plan, both on-time and on-budget. Cohen Financial offers a full range of services built upon best-in-class processes and procedures to handle the construction draw administration and processing work, as well as the accurate and timely collection and dissemination of collateral data and reports.

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Asset Advisory Services

Cohen Financial is well positioned to advise and support the real estate capital markets through our extensive commercial real estate experience in lending across all capital sources and property types, servicing distressed loans, providing portfolio diligence, property valuations, and loan portfolio loss projections.

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